29 May'24
30 May'24
1 room, 2 guests
Aureole Mrida - A Boutique Hotel
Parsi Colony, Maharashtra | Wed, 29 May - Thu, 30 May | 1 Room, 2 Adults
₹2,315
₹1,589
/ night + ₹346 taxes & fees
Aureole Mrida - A Boutique Hotel
3-star Hotel · Parsi Colony, Lonavala
3.0
20+ ratings
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
24-hour front desk
Air conditioning
Housekeeping services
Swimming Pool
Parking
Doctor on call available
Property rules
Check-in: After 01:00 PM, Check-out: 10:00 AM
Cancellation till check-in available, with ClearChoice Max
Unmarried couples NOT allowed
Guests below 18 years of age allowed
Alcohol consumption NOT allowed within the premises
About property
See all 91 photos
JACKPOT_DEAL
₹1,589
+ ₹346 taxes & fees
/ night
₹2,315
31% off
Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
3.0
20+ ratings
5
4
4
7
3
5
2
7
1
5
4.5
1.0
3.3
AI generated summary from recent guest reviews
Location
--
Too few ratings
Travelers say the property is good and has a nice kids play area and swimming pool. The hotel's location is considered safe and has a good vibe. The last-mile reach and walkability are also mentioned as positive aspects. Additionally, the hotel is surrounded by scenic surroundings, making it a popular choice among travelers.
Safety
Convenient Location
Room Comfort
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Too few ratings
Travelers are praising the size and cleanliness of the rooms, as well as the comfortable beds and quiet atmosphere. They also appreciate the availability of balconies and the efficient room service.
Room Size
Clean Room
Dining Variety
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Too few ratings
Travelers are generally satisfied with the breakfast spread, quality, and variety of food offered at the hotel. There are positive mentions of an on-site restaurant and unique dining experiences such as candle-light dinners. Table availability is generally good, and the hotel offers a child-friendly menu and live-music.
Breakfast Spread
Food Quality
Service
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Too few ratings
Travelers have mixed reviews about the staff behavior at the hotel. While some guests praise the good service, others mention unhelpful or lazy staff members. There are also mentions of staff lacking knowledge in certain areas. The check-in/check-out experience is generally smooth, but some guests mention delays or inefficiencies.
Service
Staff Behavior
Cleanliness
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Too few ratings
Travelers are generally satisfied with the cleanliness of the hotel. They have observed tidy rooms, well-kept facilities, clean linen, and beds. The washrooms are also clean, however, some guests have mentioned that the pillow covers were not clear and the bathroom facilities were of poor standard.
Cleanliness
Value For Money
--
Too few ratings
Guests have generally found the hotel to offer good value for money, with reasonable room rates and dining costs. Some guests have mentioned that they found certain aspects, such as the breakfast or the spa services, to be particularly good value.
Value for Money
Reviews
Damaged property
1/5
·
Passport03827172675 on Apr 28, 2024
The complete room was mess, from damaged and broken walls to broken charging stations. Room stinking, when asked to change the room they denied saying the property is full and you have to adjust because this is what we have! Never came across such customer service which says either stay is OYO! Kindly avoid such property until they don’t have a customer centric approach if they want to be in business
Read More
Great stay....in lonavala
5/5
·
Go62847284029 on Jun 14, 2023
Excellent 👍 good services food was yammy staff services is good we we'll be coming soon, resort room very clean and pool also, indoor games, location was great my family was happy to stay in meritas crystal resort lonavala, great experience in crystal resort,
Read More
Most arrogant and unprofessional behaviour of every staff
2/5
·
ghosh_shankar on Jan 06, 2023
We booked six rooms for our six families for one night (25th December, 2022) through Goibibo 7 months in advance. We got an excellent deal at Rs. 1825 for Deluxe AC Room. While check in and check out and during our entire stay, we found that every staff of this hotel is extremely arrogant and not cooperative at all. Though the rooms and infrastructure are all good here, the behaviour of the staffs are not tolerable at all. They charged INR 1000 for child of even 6 years' age, that too for a room which costs INR 1825 (through Goibibo) or INR 2100 (through their direct website) on double occupancy. For two children of 6 years and 10 years, they charged extra 2000 rupees (For a room which we got at Rs. 1825). This is ridiculous. In spite of extra charge, they didn't provide any extra bed or mattress; we had to adjust in one double bed only. I would not recommend this hotel for family stay. Two points... just for the good infrastructure of the hotel, otherwise, I would have gone for one point.
Read More
Unprofessional and arrogant Manager!!!
1/5
·
abhilash s on Sep 07, 2022
Being a hotelier i must say this the worsed service i have seen. Hotel manager itself so arrogant and unprofessional. Every good hotel give some privilege to hotelier but here the manager itself always ready to say no to every request. I strongly not recommend this hotel where the manager is not so supportive. This review is for everyone not to book this hotel if you are looking for polite and good services because I believe it's the staff who makes a good hotel not the facilities.
Read More
No Hospitality at all
1/5
·
herambhd on Apr 10, 2022
The staff there is very rude to talk with and very uncooperative and very unprofessional teach them how to talk. The staff doesn't even pick up calls have to call many times just for them to answer in one word and then slamming the call while talking.
Read More
Location
Parsi Colony, Lonavala, Maharashtra, 410403
Rooms available
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Deluxe Room
Accessible by elevator
Air conditioning
Attached bathroom
Bottle of Water
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹289
/ night
by
₹1,589
+ ₹346 taxes & fees
per night
₹2,315
31% off
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹289
/ night
by
₹1,727
+ ₹377 taxes & fees
per night
₹2,516
31% off
Executive Room
Accessible by elevator
Air conditioning
Blanket
Bottle of Water
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹389
/ night
by
₹2,275
+ ₹496 taxes & fees
per night
₹3,315
31% off
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹389
/ night
by
₹2,618
+ ₹571 taxes & fees
per night
₹3,814
31% off
No cost EMI from ₹1,063
Maze Room
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
₹3,031
+ ₹660 taxes & fees
per night
₹4,416
31% off
No cost EMI from ₹1,231
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
₹3,443
+ ₹751 taxes & fees
per night
₹5,016
31% off
No cost EMI from ₹1,398